Shipping

Shipping & Handling

CARRY services Canada and USA. We offer expedited and express shipping to ensure you receive your package when you need it. Online orders are applicable for free In-Store Pickup. Order number and ID are requested at the counter.

Canada	Expected Delivery Time	Rate
Orders $150+ (Pre-tax)*	3 - 9 Business Days	FREE
Expedited	3 - 9 Business Days	$12 CAD
Express**	1 - 2 Business Days	$25 CAD
USA	Expected Delivery Time	Rate
Orders $300+ (Pre-tax)	4 - 8 Business Days	FREE
Expedited	4 - 8 Business Days	$15 CAD

 

*Offer applies to orders over $150 in Canada and does not apply outside of Canada. Orders shipping to Northwest Territories, Yukon, and Nunavut are a flat rate of $15. 

**By choosing express you are elevated to the front of the shipping queue, and priority shipping is used. There is no guarantee of when you will receive your package. 

Processing 

Please allow 2 - 3 business days for processing of online orders. Shipping time is dependent on the standard courier time-frame, we are not responsible for delays caused in-transit, see further details on the courier website. Please plan for extended processing & shipping time during holiday seasons.

Changes to Your Order 

If you need to make any changes to your order, please contact us at hello@carrymaternity.ca and we will do our best to make adjustments before your package ships. Once an order has been shipped we cannot make changes to the delivery address so please ensure you have provided the correct details. 

If a package is lost, stolen, or damaged during shipment, a claim needs to be filed with the designated shipping courier. If a parcel shows it has been delivered through a trackable number and the customer is unable to locate their package, CARRY will not issue a refund or store credit.  

Further Inquiries

Contact Us if there's anything else we can help you with.